FAQ’s

 

What is the difference between Classic and Premier fielding gloves?

            It’s all in the leather! Our Classic fielding gloves are made of high quality steerhide leather. Our Premier fielding gloves are made of Japanese Kip leather.

What is your return and exchange policy?

            Dream Glove Company accepts returns and exchanges on all defective stock glove products if processed within 30 days upon receiving your order. This does not include customized products. All sales are final on customized products. Please email info@dreamgloveco.com for return and exchange inquires.         

Is there a fielding glove warranty?

            Dream Glove Company provides a 1-year manufacturer warranty on all Dream Glove Company fielding gloves. This warranty excludes gloves that have been mis-used or mis-broken in. Warranty does not include coverage of laces or changes resulting from expected normal wear and tear- at the discretion of Dream Glove team members.

Is there a batting glove warranty?

            Dream Glove Company provides a 30-day warranty on all Dream Glove Company batting gloves. This warranty excludes gloves that have been mis-used. Warranty does not include changes resulting from expected normal wear and tear- at the discretion of Dream Glove team members.

How do I properly break in my glove?

            The optimal way of breaking in a glove, is simply playing catch until glove is game ready. If on a time crunch, we recommend using our Dream Glove Conditioner to assist in softening leather, followed by placing a baseball/softball in palm of glove and tightly wrapping glove around ball.

Does Dream Glove Company offer glove break in service?

            Yes! Let us know if you are wanting your glove to be game ready upon delivery for a $15 fee.

How long does it take to process a customized fielding glove?

            On average, it takes 4-6 weeks for a customized glove to be delivered.

How long does it take to process customized Dream Glove products (other than fielding gloves)?

            On average, it takes 3-5 weeks for customized Dream Glove products (other than fielding gloves) to be delivered.

How are your shipping fees calculated?

            We offer a standard $7.99 shipping fee for all products, aside from fielding gloves. For fielding gloves, the shipping fee is
$13.99.

Do you offer customization on other products, such as golf gloves, elbow guards, leg guards, backpacks, ball bags, jerseys, and more?

            Yes! Please email info@dreamgloveco.com for customizing inquires.          

Do you offer large quantity orders at a discounted price?

            Yes! Please email info@dreamgloveco.com for large quantity order inquires.

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